Managed IT Services
MicroPro acts as your full-service IT partner — handling day-to-day operations, endpoint management, monitoring, and strategic guidance so your team stays focused on the business.
Talk to MicroPro About Managed ITYour IT department — managed.
Managed IT services go beyond a help desk. Where a Service Desk responds to issues your team reports, managed IT is proactive — monitoring your environment, maintaining endpoints, managing vendors, and planning ahead to prevent problems before they affect the business.
MicroPro works as a full IT partner for businesses that don't have an internal IT team — and for businesses that do but want to offload the operational burden and focus internal staff on higher-value work. You get the equivalent of a capable, always-on IT department at a fraction of the in-house cost.
Everything from daily support tickets to quarterly technology reviews is covered. One partner, one monthly engagement, one accountable team.
More than a help desk.
Business outcomes, not feature lists.
Per-user pricing. Full coverage.
All pricing is in Canadian dollars. Managed IT Services includes everything in the Service Desk plan plus endpoint management, monitoring, vendor coordination, and strategic guidance.
Pricing scales based on number of users, devices, locations, compliance needs, and infrastructure complexity.
Get a Custom QuoteWhat our clients say
“Our previous IT provider took days to respond to critical issues. MicroPro's 30-minute P1 commitment is real — the one time we had a server down on a Friday evening, they had it resolved in under an hour. That reliability is worth every dollar.”
“When ransomware hit a company in our industry, we panicked and called MicroPro. They had a tested backup and recovery plan in place within the month. Knowing we can recover from a worst-case scenario in hours, not weeks, is priceless.”
“We were spending nearly $14K/month on AWS with almost no visibility into where it was going. MicroPro cut that by 38% in the first quarter and set up dashboards our finance team can actually read. The ROI conversation with our board was easy.”
“Migrating our patient management system to Azure while staying PHIPA-compliant felt like an impossible task. MicroPro mapped out every compliance checkpoint upfront and delivered on schedule. Zero surprises, zero downtime.”
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Ready for IT that runs itself?
MicroPro will assess your environment and recommend a managed IT plan built around your team, tools, and growth goals.